Senior Overnight Service Representative(Contract)-Broomfield

Local Job Overview: Broomfield

Fast Facts

• Salary: $17-$19/Hour (approx. $38.9k/Year)
• Benefits: Benefits may be available based on employment type.
• Job Title: Overnight Service Representative (Gig/Contract)
• Apply your your professional skills skills at our Broomfield location.
• Set your own schedule.
• Company: Planet Fitness Aurora
• Career Level: Senior / Lead.
• Based in: Broomfield, CO (our main Broomfield branch)
• This Broomfield-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Planet Fitness Aurora team in Broomfield, CO is growing.
• Benefit from working in Broomfield, a key hub for the Customer Service industry.

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At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!\nThe Overnight Closer (Customer Service Representative) will be responsible fo\n...\nr creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day\u2019s shift for that business day as well as creating an accurate bank deposit.\nWhy Planet Fitness?\nEach of our employees receive:\n\u2022 Complimentary Back Card Membership\n\u2022 Company Facilitated Training\n\u2022 Advancement Opportunities\n\u2022 Rewards and Recognition Programs\nEssential Duties and Responsibilities\n\u2022 Greet members, prospective members and guests, providing exceptional customer service.\n\u2022 Handle all front desk related activities including:\n\u2022 Answer phones in a friendly manner and assist callers with a variety of questions.\n\u2022 Check members into the system.\n\u2022 New member sign-up.\n\u2022 Take prospective members on tours.\n\u2022 Facilitate needed updates to member\u2019s accounts.\n\u2022 Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.\n\u2022 Assist in maintaining the neatness and cleanliness of the club.\n\u2022 Close shift for that business day.\n\u2022 Create a bank deposit for next day.\nQualifications/Requirements\n\u2022 Customer service background preferred.\n\u2022 Basic computer proficiency.\n\u2022 A passion for fitness and health.\n\u2022 Upbeat and positive attitude!\n\u2022 Punctuality and reliability is a must.\n\u2022 Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member\u2019s expectations.\n\u2022 Strong listener with the ability to empathize and problem solve.\n\u2022 Demonstrate diplomacy in all interactions while using appropriate behavior and language.\n\u2022 High School diploma/GED equivalent required.\n\u2022 Must be 18 years of age or older.\nPhysical Demands\n\u2022 Continual standing and walking during shift.\n\u2022 Continual talking in person or on the phone during shift.\n\u2022 Ability to work 3rd shift (overnights).\n\u2022 Must be able to occasionally lift up to 50 lbs.\n\u2022 Will occasionally encounter cleaning chemicals during shift.\nPay & Benefits\n\u2022 Potential of up to three raises per year\n\u2022 Great career advancement opportunities\n\u2022 Insurance benefits for full time staff\n\u2022 401k benefits based upon eligibility