New Britain Job:Customer Service/sales(Full-time) | Hiring
Posted on December 06, 2025
New Britain Role Highlights
Role Essentials
- Employer: The Home Depot (Hiring in New Britain)
- Based in: New Britain, CT (our growing New Britain office)
- Position: Customer Service/sales (Based in New Britain)
- This New Britain-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our The Home Depot team in New Britain, CT is growing.
- Benefit from working in New Britain, a key hub for the Customer Service industry.
Rewards
- Pay:
- Benefits: Eligible team members receive standard benefits.
- Stable workload with modern tooling and processes.
Position Scope
- Core objectives involve your professional skills in Customer Service.
Job Description\nPosition Purpose:\nCustomer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every cust\n...\nomer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.