Front Desk Overnight Needed-Middletown Area | Hiring

Position in Middletown, OH

Position: Front Desk Overnight (Based in Middletown) Employer: Planet Fitness (Hiring in Middletown) Worksite: Middletown, OH

Pay:Benefits: This role offers a competitive benefits package. Clear growth pathways at our Middletown office.

Day-to-Day

Core objectives involve Excellent verbal and written communication skills in Customer Service.

• This Middletown-based role is an excellent opportunity for professionals skilled in Excellent verbal and written communication skills.
• Our Planet Fitness team in Middletown, OH is growing.
• Benefit from working in Middletown, a key hub for the Customer Service industry.

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Job Details\nJob Location Eubank - Albuquerque, NM\nPosition Type Full Time\nEducation Level High School or Equivalent\nTravel Percentage Negligible\nJob Shift Overnight / Graveyard\nJob Category Customer Service\nDescription\nPlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of an Overnight Front Desk Associate.\nEssential Duties and Responsibilities:\n\u2022 W\n...\nelcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.\n\u2022 Anticipate member's needs, respond promptly and acknowledge all members\n\u2022 Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.\n\u2022 Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.\n\u2022 Ability to maintain the cleanliness of the club for up to 50% of the shift.\n\u2022 Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.\n\u2022 Hands-on experience in accepting payments from customers and give change and receipts.\n\u2022 Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.\n\u2022 Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way\nHours (Initial training hours may vary as well as when the needs of the facility change.)\n\u2022 Discuss your availability with the Hiring Manager and/or notate it on your application.\n\u2022 Weekday Overnight Hours based on club needs.\nMonday: 10:000pm - 6:00am\nTuesday: 10:000pm - 6:00am\nWednesday: 10:000pm - 6:00am\nThursday: 10:000pm - 6:00am\nFriday: OFF\nSaturday: OFF\nSunday: 11:30pm - 6:00am\nSkills\n\u2022 Excellent verbal and written communication skills\n\u2022 Ability to manage multiple responsibilities\n\u2022 Solid work ethic with strong decision-making & problem solving skills\n\u2022 Self-starter who takes initiative with minimal direction and supervision\n\u2022 Comfortable working a flexible rotating schedule\n\u2022 Superior customer service skills, preferably in the fitness industry.\n\u2022 Team player: ability to work within a team where members depend on each other to get work done.\n\u2022 Desire to learn, seek new challenges and take on additional responsibilities\n\u2022 Friendly and Professional able to deal with customers when they are on-site while cleaning is being performed\n\u2022 Hard working, enthusiastic and energetic!\n\u2022 Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.\nMinimum Qualifications\n\u2022 18 years old or older\n\u2022 High School Diploma or Equivalent\n\u2022 Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.\nBenefits\n\u2022 Competitive Salary & 401K plan\n\u2022 Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)\n\u2022 Paid Time Off benefits (Applicable for Full Time Positions)\n\u2022 Free Black Card membership and fun exercise incentives\nPlanet Fitness is an Equal Opportunity Employer